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What does a SquareTrade warranty cover?
SquareTrade Protection Plans covers all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and non-responsive charging ports or audio jacks. Plans that include accident protection also cover damage from accidents like drop and spills.
How do I use my SquareTrade warranty?
No matter what happened, start your claim here.
- Get Ready. Before you file, have your receipt and damaged item with you.
- Plan Match. We’ll start by finding your specific protection plan.
- The Details. We’ll ask for information about your device and the damage or problem.
- Approval. Some claims are approved instantly.
How do I contact SquareTrade?
- Tweet a Question.
- Press Inquiries. press@squaretrade.com. Partnership Opportunities. bizdev@squaretrade.com.
Is SquareTrade a good company? – Related Questions
Does SquareTrade repair or replace?
SquareTrade fixes it or pays the cost to replace – in five days. Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free.
How do I find my SquareTrade warranty?
Login to your SquareTrade account, go to the “My Warranties” tab and select “Manage.” A number of tabbed options will appear below. From here, you can use the menus to look at the status of a particular Care Plan or see them all at once.
How do I submit a claim to SquareTrade?
File a claim at www.squaretrade.com. Click File a Claim at the top of the page. Apr 7, 2021•Knowledge
- Before you file, have your receipt and damaged item with you.
- We’ll start by finding your specific protection plan.
- We’ll ask for information about your device and the damage or problem.
Where is SquareTrade located?
SquareTrade Inc. is an American extended warranty service provider for consumer electronics and appliances headquartered in San Francisco’s SoMa district.
Do I need to register my square SquareTrade warranty?
Registration is purely optional and can only be completed online. This is a way to provide copies of the purchase receipt so that all this information is available if you need to file a claim further down the road. Don’t worry if you haven’t registered yet!
Is there a deductible for SquareTrade?
Most SquareTrade Protection Plans do not require you to pay a deductible for service. You are covered 100% for parts and labor up to the original purchase price of your item. However, certain items such as mobile phones, laptops, and tablets may include a deductible when filing a claim.
Does SquareTrade give you a new phone?
Replacements will be either the same model or a model with the same or similar features: new or Grade A remanufactured. This feature only available for devices on Verizon, AT&T, T-Mobile, or Sprint networks. In some cases, we may not have a replacement phone, and may offer you the option of having your phone repaired.
How long is SquareTrade warranty?
Valid for 3 years from date of purchase or equivalent time period, Underwritten by an insurance carrier rated A- or better by AM Best, Found within 30 days of your SquareTrade purchase. Warranty applies to and can be purchased on the item to be warrantied.
Does SquareTrade pay for shipping?
How does a SquareTrade plan work? File a claim online or over the phone. We’re available 24/7. We’ll send you a shipping box and provide free express postage to and from our service depot.
How long does SquareTrade take to repair?
Send it in for Repair: We’ll repair your item in five business days or less after we’ve received it, guaranteed. We’ll also pay for shipping to and from our repair center. Same-day Local Repair: You can arrange for your own repair provider for same-day repairs and send us the receipt to get reimbursed.
How long do you have to file a claim with SquareTrade?
If you purchased an item that requires it to be delivered to you, you will instead have up to 30 days from the day you receive the item. We may ask you to verify the delivery date with a copy of your shipping receipt during the claim filing process.
Does SquareTrade cover refurbished phones?
Though the company’s services do cover phone loss due to theft, accidental damages, and internal mechanical breakdowns, Squaretrade protection plans don’t include used or refurbished phones.
Does SquareTrade warranty start after manufacturer warranty?
For new items, your coverage starts on the day you purchased your plan. For some used items, there may be a short waiting period immediately after purchase. If you purchased a plan for a used item, check your plan contract (under “Waiting Period”) to see if one applies.
Does SquareTrade cover screen burn in?
SquareTrade doesn’t cover burn in.
How much does SquareTrade cost?
The monthly cost of SquareTrade smartphone insurance is $8.99, and you can purchase coverage for up to five phones for the same price. Alternatively, you can opt for the family SquareTrade smartphone insurance plan, which is a package deal that includes coverage for up to four different phones for $19.99 per month.
How do I cancel my SquareTrade protection plan?
Step 1: Log into your account. Step 2: Locate the Protection Plan you’d like to cancel. Step 3: On the right, click “Manage Plan.” Step 4: On the left, under “Plan information,” click “Cancel Plan.”