Wish.com is UP and reachable by us.
Why can’t I open my Wish account?
There may be circumstances where we need to authenticate your account through two-factor authentication to ensure your account is secure. To do this, you will be prompted to receive a security code to your email address or phone number on file with Wish.
Why has Wish been shut down?
We’re on a journey to streamline our business and improve the Wish marketplace. To do so, we’ve made the difficult decision to discontinue service to customers in some markets. Starting Feb 1, 2022, customers in Indonesia will not be able to download the app or make purchases on the Wish marketplace.
Does Wish have customer support?
If you have an issue with an existing order, you can reach our Customer Support Team a few different ways: Through the Get help page. Via your order history in either the mobile app or the website. Select markets can reach us through our 24/7 chat*
Is something wrong with the Wish app? – Related Questions
How do I speak to a human at Wish?
To speak with a Wish customer service representative over the phone, call their customer support number: 1-800-266-0172.
How do I contact Wish about my order?
Please contact us at support@wish.com from the email address associated with your wish account so we can further investigate the unrecognized charges you’re seeing.
How do I get a refund from Wish?
Customers can reach out to Wish customer support to request a refund. They can contact customer support either through the Customer Support section of their Wish app or by emailing support@wish.com.
Where is the Wish headquarters?
Contact Customer Support
ContextLogic Inc., a corporation registered in Delaware, U.S.A., owns Wish. ContextLogic Inc. is headquartered at One Sansome Street, 33rd Floor, San Francisco, CA 94104. NOTE: Sales on the marketplaces are made by the seller or merchant.
Where is the company Wish located?
Wish is headquartered in San Francisco with offices in Shanghai, Toronto, and Amsterdam. In addition to our international offices, we’re proud to support a network of more than half a million merchants all over the world.
How do you cancel an order on Wish and get money back?
If your order was placed within the first 8 hours, you can go to your Order History and click “Contact Support”, follow the prompts and select “Cancel my item”. After clicking this option, your order will be cancelled and no charges will occur.
Does Wish really refund?
General Refund Policy
If you’re not 100% happy with your Wish order, you can request a refund within 30 days of the delivery date. Please submit a request through Wish Assistant and we’ll get straight to work on your refund. You may also cancel an order for a full refund within the cancelation window.
How do I get a refund from item not received?
If you qualify for a return but the seller won’t give you your money back, you have some options: Write a complaint letter: we have advice to help you do that and a sample letter. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
How long does it take for Wish to refund your money?
Wish will initiate the refund instantly for you, and the user will receive the refund within 5-7 days after their bank finishes processing the refund for them.
Did not receive my Wish Order?
If your item doesn’t arrive by the maximum delivery date, you must request your refund within 30 days of the maximum delivery date. In certain cases, such as defective, damaged, or incorrect items, you may be required to provide evidence of the issue, such as a photo.
Does Wish sell fake products?
As part of its core mission, its policies, and the services it provides to its users, Wish has a strict policy against the listing or sale of products that violate the intellectual property rights of others. This includes a strict prohibition against the sale of counterfeit, fake, and knock off goods.
Is Wish a legit site?
Is Wish Safe and Legit? Despite the unbelievable prices (and unbelievable products) from Wish retailers, Wish as an app and as an online seller is completely legit.
Is wish com a Chinese company?
Wish is an American online e-commerce platform for transactions between sellers and buyers.
How long does it take for Wish to deliver?
The time of delivery it takes for a Wish order to be received may vary on the geographical location. The average time of delivery is around 15 to 30 days and up to 45 days if you live in a remote area.
Who is Wish owned by?
Wish founder Peter Szulczewski in his headquarters office in San Francisco. “Forty-one percent of U.S. households don’t have $400 worth of liquidity,” Szulczewski says, referring to the Fed’s latest estimate.
Did Amazon Try Buy Wish?
Both Amazon and Alibaba tried to buy Wish. Amazon (AMZN -5.00%) and Alibaba both approached Wish with buyout offers in 2015 and 2016. Amazon reportedly offered to buy Wish for $10 billion, nearly three times its private valuation at the time.