Now get set up in 4 easy steps
- Download and log in to the Fitbit app. Download or update the Fitbit app.
- Wake your Fitbit up. Press the button on the side of your tracker or watch to turn it on.
- Start setup.
- Get going on your goals.
What do you do if you forgot your Fitbit password?
- Log out of the Fitbit app.
- Tap Log In. Forgot your password?
- Enter your email address and tap Send Reset Email. An email is sent to the email address you entered.
- Click the link in the password reset email.
- Enter your new password and tap Set.
- Return to the Fitbit app and log in using your new password.
How do I change the date and time on my Fitbit?
How do I change the time on my Fitbit device?
- In the Fitbit app, tap the Today tab your profile picture App Settings. Time Zone.
- Turn off the Set Automatically option.
- Tap Time Zone and select the correct time zone.
- Sync your Fitbit device.
How do I get into Fitbit dashboard?
We will go through an example with one of the goals so you can see what we mean.
- Launch Fitbit from your Home screen.
- Tap on the Dashboard tab. It’s in the bottom left corner of your screen.
- Tap on the goal you want more information about. For this example we will use calories burned.
How do I set up my Fitbit Charge 2? – Related Questions
How do you reset a Fitbit Charge 2?
Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.
Restart.
- Connect your device to the charging cable.
- Press and hold the buttons on your tracker for 10 seconds.
- Release the buttons.
Can you use Fitbit without app?
All modern Fitbit devices require a Fitbit account, and it requires the mobile app and an internet connection either via Bluetooth or WiFi. However, the Fitbit doesn’t need to be connected to a phone. It can also be connected to a PC or a tablet for the initial account creation.
Does Fitbit have a web dashboard?
The dashboard is always available via a browser from www.fitbit.com and is a standard Web site.
How do I edit my Fitbit dashboard?
Now about your inquiry, if you want to edit your Dashboard tiles, open the Fitbit app > tap the “Edit” option > in the “Manage Activity Items” option next to the goals you will be able to see a 3 lines icon, press it and move the items to the order you prefer > tap save and sync.
Why is my Fitbit dashboard not showing steps?
If you don’t see your current steps then your device isn’t syncing correctly with the app.
Why is my Fitbit not syncing?
Make sure your Fitbit device software and your smartphone’s software are both up to date. Check whether your smartphone has a WiFi or cellular data connection. Ensure your WiFi and Bluetooth are not enabled simultaneously; otherwise, it can prevent your Fitbit from syncing. Sync your Fitbit to one device at a time.
How do I manually sync my Fitbit?
Or manually sync your device: With your device nearby, open the Fitbit app and tap Today . Press and hold on the screen and pull down.
Why won’t my Fitbit device sync?
- Force quit the Fitbit app on your phone.
- On your phone, go to Settings.
- Open the Fitbit app and try to sync your device.
How do I get my Fitbit to sync again?
10 Fixes When Your Fitbit Won’t Sync
- Check Your Phone’s Bluetooth Connection.
- Force Close The App When Your Fitbit Won’t Sync.
- Check for App and Firmware Updates.
- Restart Your Fitbit Device.
- Reinstall the Fitbit App.
- Unpair and Re-Pair Your Fitbit Device.
- Turn Off Wi-Fi if Your Fitbit’s Not Syncing.
How do I put my Fitbit in pairing mode?
Open the Fitbit app and tap Join Fitbit. Follow the on-screen instructions to create a Fitbit account and connect (“pair”) your Fitbit device to your phone. Pairing makes sure your Fitbit device and phone can communicate with one another (sync their data).
Why is my Bluetooth not finding my Fitbit?
Start the Settings app and tap “Connections,” then tap “Bluetooth.” Find the entry for your Fitbit in the list and if it’s not connected, tap it to try to connect. If it doesn’t work, tap the gear icon and tap “Un pair,” then repeat the setup for your Fitbit to reconnect it to your phone.
How do I reset my Fitbit?
To erase your data from your device:
- On your Fitbit device, open the Settings app. Clear User Data.
- When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.
How do I restart my Fitbit?
To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button. Restarting your watch doesn’t delete any data.
How long do Fitbits last?
If you take good care of your Fitbit and only use it occasionally, it could last for five years or more. However, if you use it frequently and don’t take proper care of it, you may find that it only lasts for a year or two.
Why is my Fitbit screen black?
Your Fitbit’s ambient light sensor looks like a black dot on the side of your Fitbit device. If this is blocked, your screen will usually go dark automatically. Oftentimes, we need to adjust the brightness of our Fitbit’s screen. We suggest you go to a dark room or wait until dark, then take a look at your Fitbit.
Why has my Fitbit stopped working?
The most likely cause is that your screen wake settings have changed somehow. Swipe down from the clock face until you see the settings option for Screen Wake, then select it until it reads “auto.” Why does my Fitbit only work when it’s charging? The most likely problem is that your Fitbit’s battery is dead or dying.
Why is my Fitbit Charge 2 not working?
If your Fitbit Charge 2 isn’t working properly, whether that means issues with step counting or just occasional freezing, it’s time to perform a reset. You can restart your Fitbit Charge 2 quickly with just a button press. This sort of basic reset won’t harm your data — it’s just like restarting a computer.