Can I get a refund on a Dropbox subscription?
- Sign in to your App Store account here and report a problem with a purchase.
- Click Report a Problem next to the Dropbox app.
- Choose a problem, write a description, and click Submit.
- Apple will contact you with a decision on your refund request.
How do I access my Dropbox account?
After you install the Dropbox desktop app, you’ll be prompted to sign in if you’re not already signed in on dropbox.com.
Sign into the desktop app
- Open your Dropbox desktop app preferences.
- Click the Account tab. Your linked account email will be displayed.
- Next to your linked account, click Sign in.
What is Dropbox used for?
At home, in the office, or on the go, Dropbox keeps your personal and business files safe, and gives you the tools you need to protect the work you share. With features like password protection, expiring links, and download permissions, you can ensure shared files stay where they should.
How do I cancel my subscription to Dropbox?
How to cancel a Dropbox subscription or trial on Android
- Open the Dropbox mobile app.
- Tap the Account tab in the bottom right corner.
- Tap Manage your subscription.
- Tap How to cancel.
- Tap Cancel plan at the bottom of the screen. This will take you to your subscription in Google Play.
- Tap Cancel subscription.
How do I get a refund from Dropbox? – Related Questions
How do I cancel subscriptions?
Manage your subscriptions on Google Play
- On your Android device, go to your subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Can I delete my Dropbox account?
Sign in to dropbox.com. Click your avatar (profile picture or initials) in the upper right corner. Click Settings. Under General, click Delete account.
How do I contact Dropbox customer support?
To contact support, log in to your account and go to dropbox.com/support.
Additionally, team admins can:
- Schedule support calls on-demand.
- Call phone support 24 hours a day, 7 days a week—including holidays.
- Chat with support 24 hours a day, Monday through Friday.
How do you cancel subscriptions on iPhone?
How to cancel a subscription on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
How do I cancel Dropbox Business trial?
To cancel a Dropbox Business free trial:
- Sign in to dropbox.com with your admin credentials.
- Click Admin console in the left sidebar.
- Click Billing in the left sidebar.
- At the bottom of the page, click Cancel your trial.
- Click Cancel Dropbox Business.
Do I need Dropbox if I have iCloud?
While iCloud does offer some file-sharing features (especially for family members), it’s simply outmatched by Dropbox, which offers a number of advanced file-sharing features, as well as bandwidth controls for file syncing.
Can I use both iCloud and Dropbox?
With both two cloud services, users can access their data anywhere and anytime. So, many people take advantage of both tools at the same time. In this situation, it’s common to sync files from Dropbox to iCloud Drive, because: More Free Cloud Storage Space.
Is Dropbox worth having?
Is Dropbox Any Good? Dropbox is an excellent option for anyone looking for a cloud storage solution. It offers fantastic performance for file syncing, sharing, collaboration and integrated tools.
What happens if I remove Dropbox from my computer?
Uninstalling Dropboxon your computer won’t delete your Dropbox account or remove the Dropbox folder from your hard drive.
Will deleting Dropbox on Desktop delete files?
It will be safe at dropbox. Removing desktop is not going to remove the data. Your files will remain in your account on the Dropbox servers and in your local Dropbox folder on your hard drive if you uninstall the app.
How long do files stay in Dropbox?
Unexpectedly wipe out everything? Don’t worry—Dropbox saves all your lost files or work for 30 days (or longer for Dropbox Professional and Business users). And there’s no need to use any other data recovery tools or file recovery software, or talk to tech support—you can restore deleted files yourself at dropbox.com.
Why are Dropbox files still on my computer?
If you haven’t set a file or folder to online-only, then all files and folders in the Dropbox folder on your computer are available offline. This means that they take up space both on your computer’s hard drive and in your Dropbox account, but are available even when you’re not connected to the Internet.
Where are my Dropbox files stored?
All files stored online by Dropbox are encrypted and kept in secure storage servers. Storage servers are located in data centers across the United States. Additionally, storage servers are available in Australia, the European Union, Japan, and the United Kingdom for eligible Dropbox business users.
How do I stop my computer from syncing with Dropbox?
Stop syncing
Click the Dropbox icon in your taskbar (Windows) or menu bar (Mac). At the bottom of the window that appears, there’s a bar with text that says Your files are up to date, Syncing [filename], or Syncing [x] files. Hover over that text. While you’re hovering, the text changes to Pause file sync.
How do I stop Dropbox from syncing with my computer?
Sign in to the Dropbox website. Click on your name in the top-right menu → Settings → Security. In the Devices section, you’ll see every device you currently have linked to your Dropbox. Just click the X next to the device you want to unlink.
Why is Dropbox syncing all my files again?
This process is just a precaution to ensure that a copy of your files are safe on your computer while your files are re-syncing.